Return & Exchange Policy – B Bell Flower
At B Bell Flower, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Return & Exchange Policy is designed to make the process simple and transparent.
General Information
B Bell Flower (“we,” “our,” or “us”) operates as an Indian clothing brand based in Ludhiana, Punjab. Our products include ethnic wear, casual wear, winter wear, accessories, and related items. These Terms apply to all visitors, customers, and users of our services.
Eligibility for Return & Exchange
  • Returns or exchanges must be requested within 7 days of receiving your order.
  • Items must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.
  • Proof of purchase (invoice or order confirmation) is required.
  • Certain items, including customized orders, sale items, and intimate wear, are not eligible for return or exchange.
Return Process
  • Contact our customer service team to request a return.
  • Once approved, ship the item to our Ludhiana address using a reliable courier.
  • The cost of return shipping is the customer’s responsibility unless the return is due to a defect or error on our part.
Exchanges
  • Exchanges are subject to product availability.
  • If the desired item is unavailable, you may choose an alternative product or request a refund as per our policy.
Refunds
  • Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned item.
  • Shipping charges are non‑refundable unless the return is due to our error.
Defective or Wrong Items
If you receive a defective or incorrect item, contact us within 48 hours of delivery for a replacement or full refund.
Contact Us
For questions about these Terms, contact us at: Contact Us